Privacy Policy - Aiden Errands

At Aiden Errands, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, including Personal Concierge Services, Pet Sitting and Dog Walking, and Grocery Shopping Assistance.

By accessing or using our website and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us when you use our services, fill out forms, or contact us. This may include:

• Personal Identification Information: Name, email address, phone number, home address,  details.
• Service Preferences: Details about the services you request, such as special instructions for pet sitting, grocery shopping preferences, and concierge tasks.

2. How We Use Your Information

We use your information for the following purposes:

• To provide and improve our services: We use your personal information to schedule, deliver, and enhance the services you request, such as personal concierge services, pet sitting, dog walking, and grocery shopping assistance.
• To communicate with you: We may contact you with updates, service confirmations, or other important information regarding your requests.
• For marketing purposes (optional): If you choose to receive promotional emails, we may use your contact information to send you news, updates, and offers. You can opt out of these communications at any time.

3. Data Protection

We take the protection of your personal information seriously. We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

While we use industry-standard security measures to protect your information, please understand that no method of transmission over the internet or electronic storage is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with trusted service providers who help us operate our business and provide services to you, such as  scheduling tools, and communication services. These third parties are obligated to keep your information confidential and use it only for the purposes of providing the services we request.

We may also disclose your information if required by law or to protect our legal rights.

5. Your Rights and Choices

You have the right to:

• Access your information: You may request a copy of the personal data we hold about you.
• Update or correct your information: If your personal information is inaccurate or incomplete, you can update it.
• Opt out of communications: You can unsubscribe from marketing emails by following the instructions in each email or by contacting us directly.
• Request deletion of your information: In certain circumstances, you may request that we delete your personal data, subject to applicable laws and regulations.

6. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, analyze site usage, and improve website functionality. 

7.  Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top of the page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].